MANAGED IT SERVICES | KZN NORTH COAST

Managed IT for small businesses on the North Coast

Monitoring, updates, backups and support for a predictable monthly fee. Small issues get caught before they become expensive downtime.

For SMMEs and professional firms from Ballito to Umhlanga.

THE COST OF DOWNTIME

R2,500 to R6,000 per hour

That is the estimated cost of one hour of unplanned downtime for a 10-person business turning over about R3 million a year, once lost revenue, idle staff and recovery costs are added up. Read the breakdown.

Managed IT is about preventing those hours, not just reacting to them.

WHAT’S INCLUDED

Everything your IT needs, looked after

Each plan is tailored to your business, and typically includes:

Proactive monitoring

Your computers and servers are watched, so problems are spotted early.

Updates and patching

Windows, software and security updates applied and checked.

Endpoint security

Antivirus and anti-malware protection managed across your devices.

Backup monitoring

Backups checked and restores tested, so your data is there when you need it.

Microsoft 365 administration

Users, mailboxes, licences and security settings managed for you.

Remote and on-site support

Help for your team when they need it, from someone who knows your setup.

WHY BRIDGELYTIC

Big-company IT know-how, with personal attention

One point of contact

No call centres. You always deal with the person responsible for your IT.

Enterprise experience

Enterprise IT learnings, applied to the scale of your business.

POPIA-aware

Bridgelytic is run by an ex lawyer. This means data protection and confidentiality are part of how your IT is set up.

Bigger project, bigger team

For larger projects I bring in trusted specialists, and remain accountable for the outcome.

GETTING STARTED

How it works

01

Free health check

A 15-minute conversation about your setup, your concerns and what is working.

02

Onboarding audit

I document your systems, devices, accounts and licences, and agree priorities with you.

03

A clear monthly plan

One proposal with a fixed monthly fee, and no surprises.

04

Ongoing support

Monitoring, maintenance and regular reviews with practical recommendations.

QUESTIONS

Frequently asked questions

How is the monthly fee worked out?

Pricing is based on the number of users and devices you have and the level of support you need. You get a clear quote after the free health check.

What if something goes wrong outside the plan?

Anything outside the agreed scope is quoted upfront at transparent hourly rates before work starts.

We already have someone who helps with IT. Can you work with them?

Yes. I can take over completely, or support your existing person with monitoring, security and the bigger jobs.

Which areas do you cover?

Businesses from Ballito to Umhlanga and Durban North, with remote support also available.

Find out what your IT really needs

Book a free 15-minute IT health check. No obligation, just a clear picture of what is working and what is not.

WhatsApp: 069 194 0112 | Email: brendon@bridgelytic.com